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Posts Tagged ‘customer focus’

If clichés work, use them

By Tom Albrighton Word choice 5 Comments »
30th November 2009

As creatives, we may find ourselves shying away from clichés. But there are times when they’re actually the best tool for the task at hand.

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Attitude is everything in copywriting

By Tom Albrighton Tone of voice 2 Comments »
14th September 2009

In copywriting, attitude is everything. Be relevant, believable and respectful of your audience if you want to connect with them.

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A common pitfall of copywriting is to focus on the product itself, or the company selling it. Instead, effective copywriting focuses on the customer.

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