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	<title>ABC Copywriting blog &#187; Google</title>
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	<link>http://www.abccopywriting.com/blog</link>
	<description>Advice and reflections from a freelance copywriter</description>
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		<title>Content spinning to avoid duplicate content penalties</title>
		<link>http://www.abccopywriting.com/blog/2010/08/27/content-spinning-duplicate-content-penalties/</link>
		<comments>http://www.abccopywriting.com/blog/2010/08/27/content-spinning-duplicate-content-penalties/#comments</comments>
		<pubDate>Fri, 27 Aug 2010 10:51:22 +0000</pubDate>
		<dc:creator>Tom Abrighton</dc:creator>
				<category><![CDATA[SEO]]></category>
		<category><![CDATA[article spinning]]></category>
		<category><![CDATA[content spinning]]></category>
		<category><![CDATA[duplicate content penalties]]></category>
		<category><![CDATA[Google]]></category>

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		<description><![CDATA[Content spinning is the practice of reworking online articles to create variants of the same content that search engines see as unique. This article explains how to do it. ]]></description>
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<p>Wait a minute, what’s that hissing noise? Ah yes, it’s the sharp intake of breath from all the copywriters who’ve just read my title. Content spinning is one of copywriting’s dirty little secrets – an arcane, disreputable practice that no-one approves of but everyone’s done. Well, I’m lifting the lid on the content-creation underworld to tell you how you can spin content for fun and profit. Well, profit anyway. Well, a little bit of profit.</p>
<h3>What is content spinning?</h3>
<p>Content spinning means creating variants of the same content that will appear different to search engines. Typically, the underlying meaning is exactly the same – so human readers won’t get any benefit from reading the new version.</p>
<p>The holy grail of SEO is unique content. Content spinning is a way to get more ‘juice’ from the same content ‘fruit’, so you can submit the same content to multiple sites, publish it in more than one place, and generally use it more effectively as an asset. Wherever your spun content goes, it gets better SEO results (whether in terms of building or attracting links) if Google regards it as unique.</p>
<p>Many article sites stipulate that all content they publish should be unique. In practice, their checks are minimal (or non-existent) and you can in fact get away with the same article at four or five sites. But if you want to steer clear of duplicate content penalties (see below), it’s worth spinning multiple submissions – particularly if the content is strong and you feel it’s got a good chance of republication.</p>
<h3>Does content spinning work?</h3>
<p>I expect some SEOs might jump on this article, saying the content spinning is an outdated technique. Well, I’m still being asked to do it by reputable search agencies who get results for their clients. SEO isn’t like social media – it’s all about what works, not the next big thing. And right now, content spinning still works, within its own limitations.</p>
<h3>Is content spinning a ‘black hat’ SEO practice?</h3>
<p>Tricky. If you use a software package to do it, I’d say yes. But creating alternative versions of articles is something every writer has done, or might want to do. After all, there’s no substantive distinction between content spinning and ‘editing’, ‘updating’ or ‘improving’ your own work. You’re not asking humans to read all the different versions – only Googlebot has to do that, and it doesn’t get bored. So if you accept that posting a low-quality, unoriginal or hastily written article purely in order to get a backlink is ethical, I think you have to accept that reposting variants of the same article to get links is also ethical.</p>
<h3>Duplicate content penalties</h3>
<p>A word about duplicate content penalties. Reading some sites, you’d think that posting duplicate content will bring the massed armies of Satan down on your site, laying it to waste. In fact, the web is full of duplicate content. Indeed, if you’re posting to an ezine or online PR site, that’s kind of the point – your submission is propagated across multiple syndicates or publishers, hopefully generating a new link to your site every time. All Google does is downgrade or disregard the duplicates – in other words, five links from republished ezine articles might only be worth one from a unique page on a reputable and relevant blog.</p>
<div id="attachment_1054" class="wp-caption alignright" style="width: 279px"><a href="http://www.abccopywriting.com/blog/wp-content/uploads/2010/08/SpinningTop.jpg"><img class="size-medium wp-image-1054" title="SpinningTop" src="http://www.abccopywriting.com/blog/wp-content/uploads/2010/08/SpinningTop-269x300.jpg" alt="Spinning top" width="269" height="300" /></a><p class="wp-caption-text">Is your spinning top?</p></div>
<p>The takeaway is that you don’t have to sweat content spinning: you should do as little as you can to get the result you want. The worst that can happen is that your content is seen as duplicated and your links don’t do much good. That’s a waste of effort, but it’s not going to see your site crash and burn. It’s silly to spend ages carefully spinning out content when the time could be spent writing something that’s <em>really</em> new.</p>
<p>With that in mind, here are some tried and tested content-spinning techniques. Use the ones that work, and don’t use any more than you have to.</p>
<h3>Consider a wholesale rewrite</h3>
<p>When you spin content, it can sometimes be quicker and easier to rewrite the text completely rather than laboriously editing the original word by word. Print out the original and keep it by your monitor as you rewrite it. If you’re going to reorder paragraphs (see below), do this once you’ve finished rewriting.</p>
<p>Alternatively, rewrite each paragraph in turn by typing a new version under the original in the document, then deleting the original.</p>
<h3>Change the title and description/summary</h3>
<p>Obvious maybe, but your first step should be to choose a completely different title. For example:</p>
<blockquote><p>Perennial weeds: ten ways to keep them out of your garden</p></blockquote>
<p>might become</p>
<blockquote><p>Perennial weeds: ten top tips to get rid of them for good</p></blockquote>
<p>Note that any key phrases, such as ‘perennial weeds’ in this example, should be retained – near the start of the title if possible.</p>
<p>The summary should also be rewritten, again retaining keywords.</p>
<h3>Find synonyms</h3>
<p>Synonyms are words that mean the same, or nearly the same, as other words. Swapping individual words for synonyms is one of the easiest ways to vary your body content. Microsoft Word even has a synonym finder that will suggest them for you – just select the word, command-click it (control-click on Mac) and find a list of synonyms. For example:</p>
<blockquote><p>Destroying those persistent perennial weeds is all about choosing the right tool for the job</p></blockquote>
<p>might become</p>
<blockquote><p><strong>Annihilating</strong> those <strong>relentless</strong> perennial weeds is all about <strong>selecting</strong> the <strong>correct approach</strong></p></blockquote>
<p>The first three changes are all single-word changes of the type that Word might suggest. The fourth one is a more human change, involving switching one idiom for another. You’ll have to engage your brain to find these.</p>
<p>It follows that if you’re writing with content spinning in mind, write adjective-heavy text that gives you lots of opportunity to swap synonyms around.</p>
<p>Take care if spinning content several times – it’s easy to end up putting the original word back. Although as long as you’re making lots of other changes too, you’re unlikely to end up recreating the original version verbatim.</p>
<h3>Swap clauses</h3>
<p>With a minimal edit, you can swap the clauses in a sentence to make it completely different. Let’s return to the previous example:</p>
<blockquote><p>Destroying those persistent perennial weeds is all about choosing the right tool for the job</p></blockquote>
<p>This can be switched around to read:</p>
<blockquote><p>Choosing the right tool for the job is the secret to destroying those persistent perennial weeds</p></blockquote>
<p>OK, you had to type a few words – but you’ve ended up with a completely different sentence.</p>
<h3>Add sentences</h3>
<p>For a quick and easy substantive change, simply insert a new sentence that duplicates the meaning of the one before it. For example:</p>
<blockquote><p>Perennial weeds can be a serious problem.</p></blockquote>
<p>might become</p>
<blockquote><p>Perennial weeds can be a serious problem. They are a real headache for gardeners.</p></blockquote>
<p>This adds extra content without requiring you to do any research, or indeed think very hard.</p>
<h3>Reorder lists</h3>
<p>A frequently used writers’ device is the comma-separated list (usually of three items). These can be reordered to make the content different without affecting meaning in the slightest. For example:</p>
<blockquote><p>Perennial weeds spread themselves through three main methods: running roots, layering and self-seeding.</p></blockquote>
<p>It’s a quick and easy job to change this to:</p>
<blockquote><p>Perennial weeds spread themselves through three main methods: self-seeding, layering and running roots.</p></blockquote>
<p>Bullet-point lists are even easier to spin – just shuffle those bullets around until the order is completely different.</p>
<p>As before, it makes sense to include lots of these lists if you’re planning to spin your content.</p>
<h3>Reorder paragraphs</h3>
<p>It’s surprising how often you can reorder the paragraphs in a piece of text without substantively altering the meaning. You just have to take care that you don’t introduce any nonsense – for example, using a word repeatedly and then carefully explaining what it means, or saying ‘see below’ in the last line of an article. (Although, if we’re being brutal, neither of those will bother Google.)</p>
<p>Reordering paragraphs in conjunction with one or two other techniques is a quick, easy way to get big changes in your text for minimal time outlay. More than any other technique listed here, it’s worth tailoring your text for – in other words, writing your paragraphs in such a way that they can be reordered. That usually means breaking your content into clearly delineated ‘meaning modules’ and making sure your paragraphs follow that structure. Use headings to help you. For example, the tips in this article could easily be presented in any order without changing the meaning.</p>
<h3>Mix and match</h3>
<p>The best way to get results with these technique is to mix it up. You’ll have to discover through trial and error what works for you, and what you find easiest and quickest to achieve. For example, you might go for a process like this:</p>
<ul>
<li>Change title and summary/description</li>
<li>Rewrite first two paragraphs completely</li>
<li>Swap synonyms where possible</li>
<li>Rewrite last two sentences</li>
</ul>
<p>That will almost certainly create enough difference for your new version to be regarded as unique.</p>
<h3>A final check</h3>
<p>When done, you can use Word’s ‘compare documents’ feature to highlight all the differences between the new version and the original, in a similar way to tracking changes. There’s no particular percentage of changed content to aim for (as with keyword density), so this is really just a quick visual confirmation that you’ve got a good level of difference throughout the document.</p>
<div id="crp_related"><h3>Related posts</h3><ul><li><a href="http://www.abccopywriting.com/blog/2009/07/23/difference-between-that-and-which/" rel="bookmark" class="crp_title">The difference between ‘that’ and ‘which’</a><span class="crp_excerpt"> I used to have a big problem with the choice ...</span></li><li><a href="http://www.abccopywriting.com/blog/2010/07/14/copyright-for-copywriters/" rel="bookmark" class="crp_title">Copyright for copywriters</a><span class="crp_excerpt"> Clients sometimes ask me to clarify the copyright position with ...</span></li><li><a href="http://www.abccopywriting.com/blog/2010/02/15/where-next-for-seo/" rel="bookmark" class="crp_title">Where next for SEO?</a><span class="crp_excerpt"> In my recent post on Copify and content mills, I ...</span></li></ul></div><a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fwww.abccopywriting.com%2Fblog%2F2010%2F08%2F27%2Fcontent-spinning-duplicate-content-penalties%2F&amp;linkname=Content%20spinning%20to%20avoid%20duplicate%20content%20penalties"><img src="http://www.abccopywriting.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
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		<title>Google, social search and the future of online PR</title>
		<link>http://www.abccopywriting.com/blog/2010/03/22/google-social-search-online-pr/</link>
		<comments>http://www.abccopywriting.com/blog/2010/03/22/google-social-search-online-pr/#comments</comments>
		<pubDate>Mon, 22 Mar 2010 09:27:13 +0000</pubDate>
		<dc:creator>Louis Venter</dc:creator>
				<category><![CDATA[SEO]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[SES London]]></category>
		<category><![CDATA[social search]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.abccopywriting.com/blog/?p=717</guid>
		<description><![CDATA[The future of search marketing depends on Google's ability to sift through the spam, in social media and elsewhere. Louis Venter of Mediavision looks in to his crystal ball. ]]></description>
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			</a>
		</div>
<ul>
<li>This is a guest post from Louis Venter of search marketing specialists <a href="http://www.mediavisioninteractive.com/">Mediavision</a> as part of <a href="http://bemyguestblogger.posterous.com/">Be My Guest month</a>.</li>
</ul>
<p>In my opinion, one of the key areas of concern within SEO circles is the enormous amount of SEO fodder that is being pumped into the internet to influence search rankings.</p>
<p>This doesn’t seem to be stopping either, with new services being launched to “rewrite” vast amounts of articles and distribute them online becoming almost mainstream.</p>
<p>At SES London recently the content was described as “not Pulitzer-prize winning”. I would go as far to say that a great deal of it is complete and utter crap that does nothing to build a client’s brand or reputation.</p>
<p>Now while I don’t believe that all of these articles currently hold the same value within Google’s algorithm, I do think their search quality team will attempt to address this problem as quickly as they can. The main question, though, is how.</p>
<p>My gut feeling is that they will use a social footprint to establish whether or not to count the link love to the destination website. They already have deals with Twitter and Facebook to crawl their posts in near-real time, and with these two platforms being two of the primary sources of content sharing at the moment it gives Google a fairly accurate picture.</p>
<p>Google will obviously have to address Twitter spam, which seems to be rife at the best of times. Given their early attempts at real-time search, they clearly don’t have a handle on how to measure social influence accurately, but these are early days after all.</p>
<p>Which brings me round to Buzz. Despite the obvious privacy issues, Google has placed a lot of resource into Buzz and this shows their hand a great deal in my opinion. I would not be at all surprised if Buzz was aimed at delivering a social footprint for the search quality algorithm. One obvious use for this data would be to separate the signal from the noise in online PR.</p>
<p>What should SEOs be doing to counter this?</p>
<p>Well, firstly, the rules of PR haven’t changed. Write great informative pieces of content that will attract links on their own. Make sure that these pieces of content are easily shareable and Tweetable and promote the content in the same way as you would promote your client’s site. Understand that everything you do is online PR and not just writing. The PR aspect of that is key.</p>
<p>If you manage to do this successfully, and Google do manage to clear out the noise, you will be sitting very pretty indeed.</p>
<div id="crp_related"><h3>Related posts</h3><ul><li><a href="http://www.abccopywriting.com/blog/2010/02/15/where-next-for-seo/" rel="bookmark" class="crp_title">Where next for SEO?</a><span class="crp_excerpt"> In my recent post on Copify and content mills, I ...</span></li><li><a href="http://www.abccopywriting.com/blog/2009/09/21/online-tone-of-voice-for-business/" rel="bookmark" class="crp_title">Online tone of voice for business</a><span class="crp_excerpt"> All the digital and social media have their place in ...</span></li><li><a href="http://www.abccopywriting.com/blog/2009/07/27/future-of-social-media/" rel="bookmark" class="crp_title">The future of social media</a><span class="crp_excerpt"> Twitter certainly has its drawbacks. In some ways, it’s a ...</span></li></ul></div><a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fwww.abccopywriting.com%2Fblog%2F2010%2F03%2F22%2Fgoogle-social-search-online-pr%2F&amp;linkname=Google%2C%20social%20search%20and%20the%20future%20of%20online%20PR"><img src="http://www.abccopywriting.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a>]]></content:encoded>
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		<title>How to plan your user&#8217;s online journey</title>
		<link>http://www.abccopywriting.com/blog/2010/03/01/online-user-journey/</link>
		<comments>http://www.abccopywriting.com/blog/2010/03/01/online-user-journey/#comments</comments>
		<pubDate>Mon, 01 Mar 2010 10:27:54 +0000</pubDate>
		<dc:creator>Tom Albrighton</dc:creator>
				<category><![CDATA[SEO]]></category>
		<category><![CDATA[Tips and techniques]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[call to action]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[user journey]]></category>

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		<description><![CDATA[Your user's online journey begins long before they arrive at your site, and continues after they leave. Here are some ideas for planning and optimising your user's path to purchasing.]]></description>
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<p>When creating display advertisements for newspapers or paper directories, many firms try to cram as much content into a limited space as possible, so the reader will definitely get all the information they need. But when the ad appears on the page, it’s crammed in next to 15 or 20 similar ads, and the combined effect is chaotic. (Often, the ad that ‘wins’ these battles stands out with a spacious, simple design.)</p>
<p>In other words, marketing materials must be evaluated in context, not in isolation. And that’s equally true online.</p>
<p>As you plan your website, it’s natural to focus on the site itself. As the content is written in Word and the code developed on a test server, there’s a very definite boundary around the project. But this doesn’t reflect the way your site will eventually work. You’re creating an organism in the lab that must fend for itself in a challenging ecosystem.</p>
<div id="attachment_580" class="wp-caption alignright" style="width: 310px"><img class="size-full wp-image-580" title="unsuitable" src="http://www.abccopywriting.com/blog/wp-content/uploads/2010/02/unsuitable.jpg" alt="Make sure you provide a suitable route for your website visitors" width="300" height="245" /><p class="wp-caption-text">Make sure you provide a suitable route for your website visitors</p></div>
<p>People sometimes plan sites as if the user magically arrives at the home page and proceeds in an orderly fashion to the ‘buy’ or ‘contact’ page. Of course, you should ensure that your site supports that ideal sequence. But in the real world, your site will slot into an online experience that encompasses multiple browsing sessions, searches, comparisons, visits and revisits. The user’s journey begins before they arrive, and continues after they leave. From search to sale could easily take months.</p>
<p>In this article, I’m going to look at optimising the four key stages in your customer’s online journey: finding, selecting, visiting and returning to your site.</p>
<h3>The search</h3>
<p>As Morpheus put it, ‘everything begins with choice’. Your user’s journey begins with your <em>real</em> home page – the first page of Google results for your key terms. Obviously, your site needs to appear on this page to figure in your user’s journey; unless you own a well-known brand, don’t flatter yourself that people will be making an effort to discover it on page two or lower.</p>
<p>First, you must identify some search terms that people use to find businesses like yours. Make sure you focus on the words your customers use (not the ones you like to use yourself). Use online tools like <a href="http://freekeywords.wordtracker.com/" target="_blank">Wordtracker</a> or <a href="https://adwords.google.co.uk/select/KeywordToolExternal" target="_blank">Google’s keyword suggestion tool</a> to take out the guesswork and home in on relevant terms you’ve got a good chance of owning. Competitor sites are another obvious place to look. (For more on choosing keywords, see <a href="http://www.abccopywriting.com/seo_copywriting_guide/seo_copywriting_2.html" target="_blank">this guide</a>.)</p>
<p>Always remember that it’s far better to rank highly for less popular ‘niche’ terms (such as those that include place names) than it is to appear on page two or lower for high-traffic ‘generic’ terms. <a href="http://www.seoresearcher.com/distribution-of-clicks-on-googles-serps-and-eye-tracking-analysis.htm" target="_blank">Research</a> shows that almost 80% of searchers click on the first three natural results.</p>
<p>Pick your targets and cut your coat according to your cloth, making sure you can achieve your aims given the resources available. There’s very little point spending tons of time and money to effect a rise from, say, position 51 to position 19 – the impact on traffic will be negligible. A big, sustainable piece of a small pie is much better than a tiny, hard-to-defend slice of a huge one.</p>
<p>Limited resources is also the reason to focus solely on Google, which still accounts for the vast majority of search traffic (around 85%).</p>
<p>Even if you do appear in the first 10 natural results, you may want to grab more ‘share of voice’ (i.e. space on the screen) by placing <a href="http://en.wikipedia.org/wiki/Pay_per_click" target="_blank">PPC ads</a>. It seems that some users (sole traders, in my own experience) like to click them, even with a good selection of natural results to go at. Set a tight budget and experiment!</p>
<h3>The selection</h3>
<p>To understand why I say Google is your real home page, consider how you go about researching a purchase in an area that’s unfamiliar to you. You’ll search, then click around a bit, unsure whether to go straight to a merchant, consult an information site or maybe browse a directory. And you’ll almost certainly backtrack to Google’s results at least once.</p>
<p>So your user’s first experience of your site won’t happen in a vacuum. You need to consider how your site stacks up against the other players on page one.</p>
<p>Ideally, you’re looking for your site to be among:</p>
<ul>
<li><strong>irrelevant sites</strong> from which users will ‘bounce’ immediately</li>
<li><strong>relevant but inferior sites</strong> that won’t retain or convert ‘your’ traffic (you might even be content to rank below them, if you’re confident enough of your advantage)</li>
<li><strong>relevant but neutral sites</strong> such as Wikipedia that neither help nor hinder your chances of conversion (except insofar as they distract your customer)</li>
<li><strong>directories</strong>, comparison sites or aggregators where your site features prominently (i.e. on the first or second page reached from your search)</li>
<li><strong>articles</strong> placed by you that inform the user about your product, service or expertise and lead them back to your site (this is a big reason why people do article marketing).</li>
</ul>
<p>Of course, you’ll rarely be able to achieve this type of line-up, except for on the nichest of niche searches. But it’s always worth considering which shops, libraries or malls are ‘next door’ to you in the online ‘high street’. If you’re up against sites that are equal or superior to yours (in your judgement), consider what you can add – a special offer, a unique product, service or bundle, etc – to bring some differentiation.</p>
<p>You may find that pages from your site other than your home page appear in search results, whether by accident or design. If so, make sure they can function reasonably well as ‘landing’ (arrival) pages. There’s no need to replicate ‘home page’-style text, which will be disorientating to those following an orthodox route through the site. Just ensure the page makes sense when read in isolation (i.e. without the home page to introduce it) and provides an easy way to reach the home page (one click).</p>
<h3>The visit</h3>
<p>Website usability is a huge topic, so I’ll restrict myself to the fundamentals.</p>
<ul>
<li>Bearing in mind what I’ve said about the hesitant, random nature of first-time searches, it’s clear that <strong>your home page <em>must</em></strong><strong> confirm clearly that visitors have reached the right place</strong>. Every relevant visitor who bounces from your site is a resounding fail. A dull but informative positioning statement is just the ticket; add a jazzy slogan elsewhere if you must. In general, don’t try too hard to grab attention; with an actively searching audience, you already have it.</li>
<li>Remember that <strong>people won’t visit every page, </strong>and will only skim-read the pages they do visit. Working on web text in Word subtly instils the concept of ‘website as novel’, with the assumption of users reading from start to finish. Again, look to your own experience for what really happens. If there’s something people need to see (e.g. your phone number), include it on as many pages as necessary. Repeat key points as required.</li>
<li><strong>Make navigation crystal clear</strong>, ideally without rollovers. Use simple words that explain precisely what lies behind each link. Don’t try to be clever or different, the risk is too great. Group links thematically if you’ve got lots of them.</li>
<li>For the main text, don’t let a designer bully you into having anything other than <strong>big, legible black letters on a white background</strong>. Ever seen a book with white text on orange pages? Well then.</li>
<li>Make it easy for users to see what their <strong>next step</strong> should be. Include clear, eye-catching <a href="http://www.abccopywriting.com/blog/2009/12/07/calls-to-action/" target="_blank">calls to action</a> on every ‘business’ page. You can omit them on ‘background’ pages that just provide information.</li>
<li>In general, don’t do anything to irritate, slow down or otherwise impede the user. Sounds obvious? You’d think so, but people are still building sites in Flash, which usually does all three.</li>
</ul>
<h3>The return</h3>
<p>So far, so good. You’ve guided the user from search to conversion as well as you possibly can. But just as their journey doesn’t begin with your site, it doesn’t end there either. Many decisions to purchase are arrived at gradually, via a <a href="http://www.yourheroicjourney.com/Reading%20Room/Curriculum/Hermeneutics.htm" target="_blank">hermeneutic loop</a> where the user acquires knowledge and confidence iteratively. So you need to facilitate their return to your site at a later time.</p>
<ul>
<li>Try to ensure your <strong>HTML page titles</strong>, so critical for SEO, also make sense (and ideally stand out) when viewed in a list of bookmarks. Choose a <a href="http://en.wikipedia.org/wiki/Favicon" target="_blank">favicon</a> that stands out next to those of competitor sites that users are likely to visit and bookmark alongside yours.</li>
<li>Create <strong>pages aimed at different user groups</strong>, so there’s a reason for them to bookmark a ‘deep link’ once they’re within the site.</li>
<li>Offer <strong>added-value content</strong> such as research or industry analysis that people will want to return to.</li>
<li>Create <strong>regularly updated features</strong> such as a blog, ensuring an RSS feed is available. Resist the temptation to sell through your blog – just offer content, and they will come.</li>
</ul>
<p>However, all these inducements are really just trimming and trappings. A well-structured, easy-to-use site is an incentive to return in itself. By contrast, a self-conscious, over-designed site may impress the user first time round, but simply irritate them during subsequent visits – the very time it should be working hardest to close the sale.</p>
<p>So there you have it – some useful ideas (I hope) for optimising the many steps that make up your user’s online journey.</p>
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