Nobody loves brands
The idea of brand love doesn’t hold up when we look at our own experience.
It’s OK to sell things
It’s time for the New Honesty.
What is brand storytelling, anyway?
I don’t know quite what ‘brand storytelling’ means, and I’m not sure anyone else does either.
What a difference a word makes
How Boots shifted its values by adding one word to its brand tagline.
Whose tone of voice is it anyway?
Brand tone of voice is a blend of the writer’s voice and the client’s. So who really owns it?
Long live the consumer
Apparently the consumer, like traditional marketing, is dead. Or is she?
The NNF rebrand and creative talent
My thoughts on the Norfolk & Norwich Festival rebrand, which went to an agency from Colchester.
Why no ads for the olds?
Why does so little advertising target older people effectively?