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Cut your client some slack

Clients’ behaviour gets a lot of bad press from freelances and service providers generally. But before we rush to judgement, we should walk a mile in the client’s shoes.

How to sell like Don Draper

How to sell like Don Draper

The expertise of Don Draper in Mad Men shows us that making a sale is about appealing to customers through the most powerful emotional hooks – love and security as opposed to independence, creativity or popularity.

What’s your advice worth?

Most service providers are obliged to give some unpaid consultancy to their prospective clients, usually in a proposal, in order to close a sale. But how far should you go in sharing your valuable knowledge for free?

Freelancers: it’s not about you

Freelancers: it’s not about you

For freelancers, the most important thing is a positive outcome for the project – not the chance to show off some smarts. Humility can be a valuable asset.

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